Support Center

Knowledge, help, and frequently asked questions at your fingertips.


Your safety while you are using ChatAll matters to us. We will continuously be improving our Safety and Security with regular updates and features. This section outlines the tools in place currently to help keep you safe.

Our Terms of Service is clear that we have no tolerance for objectionable content, and may ban users if they engage with such manners. Objectionable Content includes, but is not limited to: (i) sexually explicit materials; (ii) obscene, defamatory, libelous, slanderous, violent and/or unlawful content or profanity; (iii) content that infringes upon the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary right, or that is deceptive or fraudulent; (iv) content that promotes the use or sale of illegal or regulated substances, tobacco products, ammunition and/or firearms; and (v) gambling, including without limitation, any online casino, sports books, bingo or poker.

You have the ability to report users whom you feel may be harassing you and/or are not adhering to the Objectionable Content guidelines set forth in the Terms of Service. All reported users will be acted upon within 24 hours.

You have the ability to block users whom you no longer wish to communicate with you. Once blocked, you will no longer be visible to them.


ChatAll is a free mobile messaging app that allows the exchange of messages without having to pay any SMS charges. More importantly, ChatAll's focus is to help you learn a new language or further develop a second language by providing you with side-by-side translations of your day-to-day conversations.

If slang is used or if grammar is not used properly, then the translation engine might not be able to give you the best possible translation. The better/more correct the text you use, the better your translation will be.

The main functionality of ChatAll is free to anyone. There are also subscriptions available for additional features.
*Using ChatAll on your phone carriers network may incur data charges.

Currently ChatAll is available on iPhones only.

Just download the app from the Apple Store and follow the simple sign-up steps to create a free account.

ChatAll will show you which of your existing friends from your iPhones contact list already have ChatAll. To search for and add additional friends, you may connect to Facebook which will show you which of you Facebook friends are also on ChatAll, or you can search directly in the Community section to find existing and new friends.

Validating your phone number is the easiest way to show you which of your friends are already using ChatAll so you can start messaging with your existing iPhones contact list ASAP. It also validates that you are who you say you are.
An alternative way to sign-up without your phone number is to sign up using Facebook Connect.

Users are asked for email address to ensure that they can recover or reset their passwords. Rest assured that we do not give or sell your information to anybody. You may review our Privacy Policy for further information.

ChatAll has minimal advertisements. We do this in order to keep the platform free for everyone.
We do offer subscription plans, which eliminate advertisements completely.

We are happy to answer any questions you have. Please contact us through our Contact Form and we will respond promptly.